Do I need an appointment, or can I just walk in?
Our clinic is by appointment only. You can call us on 03 7036 6788 or 0481 830 378 or
To Minimize Your Waiting Time
Please complete the patient information form before your appointment. Fill in as much detail as possible to help us serve you more efficiently.
You can either:
Bring the completed form with you to your appointment, or
Email it to us in advance.
Thank you for your cooperation!
Do I need a referral?
While a referral is not required, any previous eye care reports or test results you can provide will be valuable in assisting with your assessment.
Do you send appointment reminder?
Yes, we send you a SMS reminder one or two days before your appointment.
What To bring to an appointment?
How long will my appointment take?
We recommend that you allow 30 to 40 minutes for your appointments. Some Ortho-k and Scleral Lens appointment can take up to 1 hour. You will be advised in advance if this is the case.
Do you bulk bill?
Medicare contributes part of your consultation fee, we will charge a gap fee for the part that is not covered by the Medicare.
What are your fees?
Our pricing reflects the specialized nature of our services, the complexity of your individual visual needs, and the time required for assessment and treatment. As each case is unique, we do not publish fixed fees. For a personalized estimate, please discuss this with our receptionist when booking your appointment and with your optometrist during your consultation.
Will I be dilated with eye drops?
Our new technology Optos retinal imaging minimizes the need for traditional eye dilation most of the time. Additionally, the technology has been proven to detect eye diseases early. In rare cases, your eye may still need to be dilated.
What if I need to be seen urgently?
New patients with emergency issues can contact us directly to arrange an urgent appointment. A brief note about the issue would be appreciated when you make an appointment online.
